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For Retail Buyers
For Suppliers
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For Wholesale Buyers
For Retail Buyers
For Suppliers
Sign Up
Sign In
A Guide to FoodByUs
Contacts & Communication
Customer Support & How To Contact Us
Frequently Asked Questions (FAQs)
Loyalty Program
Pantry List
Price & Quality Guarantee
Ordering & Delivery
Common Order-related Issues
Dashboard Order Resolution
How To Amend an Order
How To Amend a Standing Order
How To Create a Standing Order
How To Place an Order
How To Reorder
How To Report Order-related Issues
How To View Upcoming or Past Orders
Payment Options & Invoices
How Our Payment Works
How To Add or Delete Your Bank Account Details
How To Add or Delete Your Credit Card Details
How To View or Download Your Order's Invoice
How To View Your Total Spend
Invoices, Statements and Transaction History
MYOB Integration
Payment Methods
Xero Integration
Using the Platform
How To Add a Supplier to Your List of Favourites
How To Add or Create New Contacts
How To Add New or Favourite Items to Your Pantry List
How To Contact a Supplier
How To Edit or Update Your Business Profile
How To Edit or Update Your Contact Details
How To Find Items/Products To Shop for
How To Find New Suppliers
How To Find Suppliers in Your Suburb
How To Order from a Direct Supplier
How To Opt Out of Marketing Emails
Setting and Updating Your Cut-Off Time/Lead Time
